Privacy policy

Igoan, in application of current legislation on the protection of personal data, informs that the personal data collected through the forms on the website: Igoan.comare included in the specific automated files of the users of the services of Igoan.

The purpose of the collection and automated processing of personal data is the maintenance of the commercial relationship and the performance of information, training, consultancy and other activities of Igoan.

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

Igoan takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognised in the aforementioned Regulation (EU). The exercise of these rights can be made by the user himself by email to: info@Igoan.com or at the following address: Plaza Constitución, 18 (Edif. San José), 04740, Roquetas de Mar, Almeria.

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Igoan.

At Igoan, we will process your personal data collected through the Website: Igoan.com, for the following purposes:

1. In the event of contracting the goods and services offered through Igoan, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending information requested through the forms provided in Igoan.

3. To send newsletters, as well as commercial communications of promotions and/or advertising of Igoan and the sector.

We remind you that you may object to the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.

The processing of your data is carried out on the following legal bases that legitimise it:

1. The request for information and/or the contracting of Igoan's services, whose terms and conditions will be made available to you in any case, prior to any eventual contracting. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
2. If you do not provide us with your details, or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible for us to provide you with the information requested or to carry out the contracting of the services.

The data will not be communicated to any third party outside Igoan, unless legally obliged to do so.

As data processors, we have contracted the following service providers, who have undertaken to comply with the applicable data protection regulations at the time of contracting:

• (MANAGER) ______________________________________________________, with address at ___________________________________________, Tax ID No. ________________________, provides services at ________________________________________ .

You can consult the privacy policy and other legal aspects of the company at the following link: ____________________________________________

In cases where the user includes files with personal data on the shared hosting servers, Igoan is not responsible for the user's failure to comply with the RGPD.

Igoan informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.

The communication of data to the State Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data.

Igoan is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the Igoan.com website and the services offered therein, as well as the programmes necessary for its implementation and related information.

The reproduction, publication and/or any other than strictly private use of the contents, in whole or in part, of the Igoan.com website is not permitted without prior written consent.

The user must respect third party software made available by Igoan, even if it is free and/or publicly available.

Igoan has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any rights or licences for the contracted service, for the software necessary for the provision of the service, nor for the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the contracted services.

For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Igoan, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Igoan, assuming the civil and criminal liability derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

The use of the services provided by Igoan and, in particular, the use contrary to the legislation on intellectual property is prohibited:

• Use that is contrary to Spanish law or infringes the rights of third parties.
• The publication or transmission of any content that, in the opinion of Igoan, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
• Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.
• The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
• The use of the domain's mail server and e-mail addresses for the sending of unsolicited bulk e-mail.

The user bears full responsibility for the content of his website, the transmitted and stored information, hypertext links, third party claims and legal actions in reference to intellectual property.

The user is responsible for compliance with the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify Igoan for the costs incurred by Igoan in any case for which the user may be held liable, including legal fees and expenses, even in the event of a non-final court decision.

Igoan makes backup copies of the contents hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as said data may have been deleted and/or modified during the period of time that has elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by Igoan, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Igoan.

In application of the LSSI. Igoan will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.

In the case of users with whom there is a previous contractual relationship, Igoan is authorised to send commercial communications referring to Igoan products or services that are similar to those that were initially contracted by the customer.

In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.